Frequently Asked Questions

Which fields are necessary for scoring?

Why should I provide additional data/fields if they are not necessary for scoring?

What does the output mean? What do the fields provided mean?

Where can I find old files previously scored?

Can I re-score an old file previously scored?

If I re-score an old file, will the output/scores change?

How long should the upload take?

If I mistakenly upload the same file twice, will I be charged for it?

How long do we retain your scored files?

Is my data secure? How?

Can other users of this service see my data?